§Backup existing ITIM 4.6 Environment
§Backup ITIM database
§Backup ITIM LDAP server
§Backup ITIM_HOME directory
§Run the ITIM 5.0 Installer
§Reapply ITIM customizations
§ITIM 5.0 Installation Guide Appendix A documents customizations which need to be reapplied
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§Install ITIM 5.0 Adapters
§ITIM 4.6 ADK Adapters must be uninstalled before upgrading to ITIM 5.0 adapter
§ITIM 5.0 ADK Adapter installation can not “upgrade” existing ITIM 4.6 Adapters
§ITIM 5.0 will work with ITIM 4.6 ADK Adapters but new ITIM 5.0 features will not be available
§Access Entitlements and Supporting Data Only reconciliations
It is very important to uninstall ADK for ITIM 4.6 before ITIM 5.0 installation is started , as the adapters in ITIM 4.6 are not supported for ITIM 5.0